Cookie Policy
This Cookie Policy describes the cookies and similar technologies (local storage, session storage, tracking pixels) that the International Pickleball Teaching Professional Association uses on iptpa.com, why we use them, how long they last, and how you can manage your preferences. This policy supplements our Privacy Policy, which describes how we handle personal information more broadly.
Contents
- What cookies are
- How we use cookies
- Your consent and choices
- Cookie categories
- Strictly necessary cookies
- Preference cookies
- Analytics cookies
- Functional cookies
- Marketing cookies
- Cookies set by embedded content
- Do Not Track and Global Privacy Control
- How to change your preferences
- Browser-level controls
- Updates to this policy
- How to contact us
1. What cookies are
A “cookie” is a small text file that a website stores on your device when you visit. It lets the site remember information about your visit — your preferences, your sign-in state, your progress through a form — so that subsequent pages and visits work as you expect.
Throughout this policy, “cookies” is used as shorthand for cookies, local storage, session storage, and any similar browser-storage mechanism. The European ePrivacy Directive treats these technologies the same way: if it stores information on your device or accesses information already there, it requires your consent unless it is strictly necessary.
2. How we use cookies
We use cookies to:
- Keep you signed in to your IPTPA member portal and Junior Registry.
- Remember your language preference, your form drafts, and your cookie-consent choice itself.
- Understand, in aggregate, how visitors use iptpa.com so that we can improve site structure and content.
- Display the Find a Coach interactive map.
- Process the secure delivery of certain web traffic via our infrastructure provider's load balancer.
We do not use cookies for online behavioural advertising, retargeting, audience-building for ad networks, or any form of cross-context behavioural marketing. We do not currently install the Facebook Pixel, the LinkedIn Insight Tag, or any Google Ads conversion tag.
3. Your consent and choices
When you first visit iptpa.com from a fresh browser, our cookie-consent banner appears. It is provided by Osano, a specialised consent-management platform. You can:
- Accept all categories.
- Reject all non-essential categories.
- Customise on a per-category basis (Preferences, Analytics, Functional, Marketing).
Strictly necessary cookies (category 1 below) are never gated — the site cannot function without them, and ePrivacy law explicitly exempts them from consent.
Your choice is recorded in a small “osano_consentmanager” cookie that lasts twelve months and applies across iptpa.com. You can change your choice at any time using the “Cookie Preferences” link in our footer, or by clearing your browser's cookies for iptpa.com (the banner will reappear on next visit).
4. Cookie categories
We classify cookies into five categories, in line with the standard set by the EU ePrivacy regulators:
- Category 1 Strictly necessary — always active. Required for the site to function.
- Category 2 Preferences — require consent. Remember your settings.
- Category 3 Analytics — require consent. Help us understand site usage in aggregate.
- Category 4 Functional — require consent. Enable specific embedded features such as the Find a Coach map.
- Category 5 Marketing — require consent. Currently unused by IPTPA; reserved for future, expressly opt-in marketing tools.
5. Strictly necessary cookies Category 1
These cookies are essential for the website to operate. They cannot be switched off in our consent banner because the site cannot function without them.
| Name | Set by | Purpose | Type | Retention |
|---|---|---|---|---|
| member_portal_token | IPTPA | Authenticates your member portal session and keeps you signed in. | localStorage | Until sign-out or browser-storage clear |
| iptpa_impersonation_token iptpa_impersonation_as iptpa_impersonation_active |
IPTPA | Carries an administrator's “View as Member” impersonation session. Used for support; never visible to ordinary members. | sessionStorage | Until the tab closes |
| iptpa_membership_draft iptpa_ws_draft_* pending_eid |
IPTPA | Preserves your in-progress registration or workshop application so that a page reload does not erase what you have typed. | sessionStorage / localStorage | Until the registration is submitted or 30 days, whichever comes first |
| ARRAffinity ARRAffinitySameSite |
Microsoft Azure App Service | Routes successive requests in the same session to the same backend instance, which is needed for stable login and form submission. | HTTP cookie | Browser session |
| osano_consentmanager osano_consentmanager_uuid |
Osano | Records the cookie-consent choice you made on the banner so it does not appear on every visit. | HTTP cookie | 12 months |
6. Preference cookies Category 2
These cookies let the site remember information that changes the way it looks or behaves — for example, your preferred language.
| Name | Set by | Purpose | Type | Retention |
|---|---|---|---|---|
| iptpa-lang | IPTPA | Remembers your chosen interface language so the site loads in it on your next visit. | localStorage | Until you clear browser storage |
| googtrans | Google Translate | Holds Google Translate's session state for non-English interfaces. | HTTP cookie | Browser session |
If you refuse this category, you can still change the language each visit, but the choice will not persist.
7. Analytics cookies Category 3
These cookies help us understand, in aggregate, how visitors use iptpa.com — which pages are popular, where users drop off, where to invest in content improvements. All analytics data is aggregated and de-identified before we view it.
| Name | Set by | Purpose | Type | Retention |
|---|---|---|---|---|
| _ga | Google Analytics 4 | Distinguishes unique users for aggregate-traffic statistics. | HTTP cookie | 24 months |
| _ga_* | Google Analytics 4 | Persists the session state for Google Analytics 4 measurement. | HTTP cookie | 24 months |
| _gid | Google Analytics | Distinguishes unique users for short-term measurement. | HTTP cookie | 24 hours |
| _gat_* | Google Analytics | Rate-limits the volume of Analytics requests. | HTTP cookie | 1 minute |
8. Functional cookies Category 4
These cookies enable specific embedded features. They are not strictly necessary — you can use most of the site without them — but they enable richer functionality.
| Name | Set by | Purpose | Type | Retention |
|---|---|---|---|---|
| NID SOCS 1P_JAR | Google Maps API | Set when the “Find a Coach” interactive map loads, for Google's own session and security purposes. | HTTP cookie | 6 months |
If you refuse this category, the Find a Coach map shows a placeholder asking you to enable functional cookies. The list of certified instructors below the map remains fully available, so you can still find a coach by name, country, state or certification level.
9. Marketing cookies Category 5
IPTPA does not currently install any marketing cookies. We do not run online behavioural advertising; we do not use the Facebook Pixel, the LinkedIn Insight Tag, or Google Ads conversion tracking. The Marketing category appears in our consent banner for completeness so that, if we ever introduce such a tool in the future, the consent infrastructure is already in place — you will have given (or refused) consent before any marketing cookie is set.
10. Cookies set by embedded content
Some pages embed third-party content such as YouTube or Vimeo videos. We do not preload these players — they activate only when you click Play. Once activated, the video provider may set its own cookies under its own privacy policy:
- YouTube: see Google Privacy Policy.
- Vimeo: see Vimeo Privacy Policy.
11. Do Not Track and Global Privacy Control
Some browsers send a “Do Not Track” (DNT) signal. There is no industry consensus on what DNT means, and we do not currently respond to it.
We do, however, honour the Global Privacy Control (GPC) signal. If your browser sends GPC, we treat it as:
- An opt-out of all non-essential cookies (categories 2, 3, 4 and 5).
- An opt-out of the “sale or sharing” of personal information under the California CPRA — even though, as explained in our Privacy Policy, we do not currently sell or share data for cross-context behavioural advertising.
12. How to change your preferences
Click the “Cookie Preferences” link in our footer at any time to re-open the consent banner and change your selections. The change takes effect immediately and applies to future page loads. Cookies that were set under your previous choice are not retroactively deleted by IPTPA — your browser controls those; use the steps in Section 13 to clear them.
13. Browser-level controls
You can manage cookies directly in your browser settings. Each browser handles this differently; please consult your browser's help pages:
Note that blocking strictly necessary cookies at the browser level may make parts of the IPTPA portal unavailable — you may not be able to remain signed in.
14. Updates to this policy
We may update this Cookie Policy when our cookies, our service providers, or applicable law change. The “Last updated” date at the top of this page always reflects the version in force. Material changes will be communicated through the consent banner on your next visit, which gives you the opportunity to review and update your choices.
Osano continuously scans iptpa.com for new cookies and automatically updates the consent banner's category lists. If a new cookie is detected, you will be asked to re-consent before it is set.
15. How to contact us
For any question, complaint or request regarding this Cookie Policy:
- Email privacy@iptpa.com.